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Refund policy

Return & Refund Policy

At Sakoon Wear, customer satisfaction is our priority. We carefully inspect every product before dispatch to ensure you receive the best quality.

Exchange Policy

We offer exchanges only in the following cases:

  • You receive a damaged product.
  • You receive the wrong item.
  • You receive the wrong size.

To request an exchange, please contact us within 3 days of receiving your order and share clear photos of the product.

Return Policy

We do not accept returns for:

  • Change of mind.
  • Dislike of color or design after delivery.
  • Incorrect orders placed by the customer.

Please review the product description, size details, and images carefully before placing your order.

Refund Policy

Refunds are only applicable if:

  • The ordered item is unavailable after payment has been made.
  • We are unable to provide a replacement for a damaged or incorrect item.

Approved refunds will be processed within 7 business days.

Exchange Conditions

To be eligible for an exchange:

  • The product must be unused and unwashed.
  • All original tags and packaging must be intact.
  • The exchange request must be made within 3 days of delivery.

Products that show signs of use or damage caused by the customer will not be accepted.

Sale Items

Products purchased during sales or promotional offers are not eligible for return or exchange unless they are damaged or incorrect.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

We are always here to help and ensure a smooth shopping experience at Sakoon Wear.